Key Performance Indicators

At JSI, quality service is at the forefront of our business. In order to achieve the highest quality possible, we have numerous metrics in place to measure and verify our efforts. Benchmarking tools are critical in maintaining consistent service while staying cost neutral. Some of our KPI’s include:

  • Quality Control Inspections
  • ATP Testing
  • Client Satisfaction Surveys
  • Cost comparisons
  • Production rate and works scope evaluations
  • Staffing level reviews
  • Workloading verification


Mission

Our mission is to efficiently deliver a wide range of janitorial services to each of our clients on a nightly basis. Our efforts promote clean and safe buildings by fulfilling our commitment to environmental sustainability. We strive to incorporate the most innovative resources and technology to provide the most effective janitorial program available.

Vision

Our goal is to maintain a superior workforce of professional individuals through continuing education, with a strong focus on leadership and teamwork. We embrace diversity amongst our clients, employees and suppliers. Our pro-active approach to providing services emphasizes communication and responsiveness from all levels of personnel.

Values

Above all else, we pride ourselves in operating on the same core principles and values upon which we were founded. We maintain undeniable integrity and consistently deliver the highest level of service which our customers have come to expect over 40 years.

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