At JSI, quality service is at the forefront of our business. In order to achieve the highest quality possible, we have numerous metrics in place to measure and verify our efforts. Benchmarking tools are critical in maintaining consistent service while staying cost-neutral. Some of our KPI’s include
Quality Control Inspections
Client Satisfaction Surveys
Production rate and works scope evaluations
Staffing level reviews
Our mission is to efficiently deliver a wide range of janitorial services to each of our clients on a nightly basis. Our efforts promote clean and safe buildings while fulfilling our commitment to environmental sustainability. We strive to incorporate the most innovative resources and technology to provide the most effective janitorial program available.
Our goal is to maintain a superior workforce of professionals through continuing education, with a strong focus on leadership and teamwork. We embrace diversity amongst our clients, employees and suppliers. Our pro-active approach to providing services emphasizes communication and responsiveness from all levels of personnel.
Above all else, we pride ourselves operating on the same core principles and values upon which we were founded. We maintain undeniable integrity and consistently deliver the highest level of service which our customers have come to expect over 50 years.
Request a Service
Lower Level – 4830 East 49th Street – Cuyahoga Heights, Ohio 44125 – Phone (216) 341-8601